Skills Shot Sales and Customer Service for companies.

Key features:

• Customized training: Begins with interviews and research to identify your team’s specific training needs.
• Flexible delivery: Available at your company’s headquarters, in our Swiss location, hybrid, or online, ensuring maximum flexibility and convenience.
• Comprehensive curriculum: Covers essential aspects of sales and customer service, from brand development to closing sales and follow-ups.
• Certification: Each participant receives a personal certificate and a printed workbook (or a PDF for self-printing for online sessions).

Workshop details:

• Duration: Two-day intensive training.
• Location: Offered in Switzerland, at your company’s office (upon prior arrangement), hybrid, or online worldwide.
• Pre-training assessment: Includes a needs survey through manager interviews and/or anonymous participant questionnaires.

Event breakdown:

• Day 1: Review and refine your organization’s sales and customer service process, or build it from scratch.
• Day 2: Train your team on the sales process with practical, proven solutions.

Curriculum highlights:

• Brand development: Learn the importance of both product and personal branding in sales.
• Needs analysis: Master techniques to analyze customer needs effectively.
• Offer presentation: Develop skills to present offers compellingly.
• Handling objections: Gain expertise in dealing with customer objections confidently and professionally.
• Closing sales: Learn strategies to close sales successfully.
• Follow-up: Understand the importance of follow-ups and how to execute them effectively.

Proven effectiveness: This training scenario has been successfully implemented in numerous companies, consistently receiving positive evaluations for its comprehensive approach and impactful results.

Pricing: The total price of the workshop may vary depending on travel costs to the client’s location. For a personalized training design and quote, please contact us.